AI built around
how your business works.
Big Timber works across industries, with particular depth in ecommerce. We build around the systems, workflows, decisions, and constraints that make each operation different — anywhere meaningful work crosses systems, teams, data, and decisions.
Five operating
environments.
Each page covers where capacity can be built in that environment, one connected example end to end, and what stays under human authority. The list is not exhaustive — these are simply the environments we see most often.
- 01
Ecommerce
Inventory, merchandising, marketplaces, marketing, service, supply chain, catalog, finance.
→ - 02
Service Businesses
Lead intake, CRM, estimating, scheduling, dispatch, communications, field work, invoicing.
→ - 03
Manufacturing
Purchasing, inventory, planning support, quality and maintenance documents, ERP workflows.
→ - 04
Distribution & Wholesale
Replenishment, warehouse exceptions, quoting, accounts, orders, logistics, margin visibility.
→ - 05
Professional Services
CRM, proposals, project intake, knowledge, documents, reporting, delivery, billing support.
→
If your business is not on this list, the work is usually still recognizable. The industry changes. The implementation problem is often familiar: important work is fragmented across people and systems that do not share enough context.
Different businesses.
The same problem.
The systems have different names in every industry. The shape of the problem rarely does.
Work is fragmented
Important work is split across people and systems that do not share enough context with each other.
Context is re-assembled by hand
Someone opens four systems to answer one question, then does it again next week.
Decisions wait on someone noticing
The signal exists in the data long before a person happens to look at the right screen.
Automation stops at the edge of a tool
Each system automates inside itself, and nothing understands the consequence in the next system.
Which is why the capability is horizontal and the expression is vertical — see the full capability map.
Find where AI fits in yours.
One working session against your operation. We will tell you where connected AI creates capacity in your environment, what should stay human, and where it makes sense to start.